Where to post a National SIRA data request
To request a copy of your National SIRA record by post, write to Synectics Solutions Ltd, Hamil Road, Burslem, Stoke-on-Trent ST6 1AJ. National SIRA is a shared fraud-prevention database that banks, insurers, lenders, and telecoms firms use to flag suspected fraud risks — a marker on your record can get a bank account, mortgage, or insurance application declined outright. Unlike Experian, Equifax, or TransUnion, Synectics Solutions does not investigate a marker dispute directly — it only administers the database on behalf of the organisation that submitted the entry, so a wrong marker gets challenged with that organisation, not with Synectics.
Synectics Solutions — SIRA data requests
Synectics Solutions Ltd Hamil Road Burslem Stoke-on-Trent ST6 1AJ
Requesting your own National SIRA data by post, to identify which organisation placed a marker against your name.
Write it now. We print & mail it for £4.
Type your letter in the browser. We print it, stamp it, and hand it to Royal Mail — usually same business day. No printer, no stamps, no post office.
£4 flat · postage included · no account needed
- You write & pay
- We print & envelope
- Royal Mail, next business day
- Confirmation of Mailing emailed
Your name
Your return address
Synectics Solutions LtdHamil Road, BurslemStoke-on-Trent, ST6 1AJ
Your letter, printed and mailed for you.
Key facts
- SIRA data requests go to Synectics Solutions Ltd, Hamil Road, Burslem, Stoke-on-Trent ST6 1AJ.
- A SIRA marker can cause a bank, building society, lender, or insurer to decline you outright — it is one of the highest-impact fraud-prevention markers in the UK.
- To challenge a wrong marker, contact the organisation that submitted it — Synectics Solutions administers the database but does not decide what goes on it or investigate disputes itself.
- A Data Subject Access Request (DSAR) is the recommended first step: it tells you exactly what is recorded and which organisation supplied it, before you challenge anything.
- A SIRA marker is unrelated to your Experian, Equifax, or TransUnion credit report, and unrelated to a CUE insurance-claims record — these are separate databases run by separate organisations.
How to send your letter
- 1
Request your SIRA data first
Post a Data Subject Access Request to Synectics Solutions so you can see exactly what is recorded and identify which organisation submitted the marker you believe is wrong.
- 2
Challenge the marker with that organisation
Contact the bank, insurer, lender, or other firm that placed the marker directly, explain why it is wrong, and provide supporting evidence. Ask for their final response in writing.
- 3
Write to Synectics Solutions for your data
Address your DSAR to Synectics Solutions Ltd, Hamil Road, Burslem, Stoke-on-Trent ST6 1AJ, including proof of your identity — a document confirming your name and date of birth, and another confirming your address.
- 4
Send it without a printer
Write your request in PostPal and we print, envelope, and post it for £4 — with a dated confirmation email as your proof of posting.
Common questions
What is the postal address for a National SIRA data request?
Synectics Solutions Ltd, Hamil Road, Burslem, Stoke-on-Trent ST6 1AJ. Include proof of your identity and address so the request can be verified.
How do I challenge a SIRA marker?
Contact the organisation that placed the marker — the bank, insurer, or lender — directly, not Synectics Solutions. Synectics administers the database but does not investigate individual disputes; the organisation that submitted the entry is the one that can review and correct it.
What does a SIRA marker affect?
A SIRA marker can lead a bank, building society, lender, or insurer to decline a new account, mortgage, or policy application outright, since it flags you as a potential fraud risk to any of the 190+ organisations that use the National SIRA database.
Is SIRA the same as Cifas or a credit reference agency?
No. SIRA is a separate fraud-prevention database run by Synectics Solutions, distinct from Cifas and from Experian, Equifax, and TransUnion. Each has its own records and its own process for correcting an error.
Sources
Addresses verified September 2026 against official sources. Always confirm on the official site before time-sensitive filings.