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Where to post a CUE insurance claims history request

To request a copy of your CUE (Claims and Underwriting Exchange) record by post, write to Data Subject Access Request Team, Motor Insurers’ Bureau, 6-12 Capital Drive, Linford Wood, Milton Keynes MK14 6XT. CUE is the UK insurance industry’s shared database of motor, home, and personal-injury claims — insurers check it before pricing a policy, similar to how a lender checks a credit report. Unlike a credit reference agency, though, MIB does not investigate a CUE dispute directly — if an entry is wrong, you correct it through the insurer who logged it, and only contact MIB by post for your own data or if you can’t identify which insurer made the entry.

Motor Insurers’ Bureau — CUE data requests

Data Subject Access Request Team
Motor Insurers’ Bureau
6-12 Capital Drive, Linford Wood
Milton Keynes  MK14 6XT

Requesting your own CUE claims-history data by post, or asking MIB for help identifying which insurer logged an entry.

Verified September 2026mib.org.ukuswitch.com

Write it now. We print & mail it for £4.

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Post my CUE data request — £4

£4 flat · postage included · no account needed

  • You write & pay
  • We print & envelope
  • Royal Mail, next business day
  • Confirmation of Mailing emailed

Your name
Your return address

Data Subject Access Request TeamMotor Insurers’ Bureau6-12 Capital Drive, Linford WoodMilton Keynes, MK14 6XT

Your letter, printed and mailed for you.

Key facts

  • CUE data requests go to Data Subject Access Request Team, Motor Insurers’ Bureau, 6-12 Capital Drive, Linford Wood, Milton Keynes MK14 6XT.
  • CUE holds motor and home claims for 6 years and personal-injury claims indefinitely — insurers check it when you apply for a new policy.
  • To correct a wrong CUE entry, contact the insurer who logged it and get written confirmation once they amend it — MIB does not investigate CUE disputes directly.
  • If you’re unsure which insurer logged an incorrect entry, MIB can help you identify it — write to the address above or email [email protected].
  • A CUE record is unrelated to your Experian, Equifax, or TransUnion credit report — those are separate agencies tracking credit accounts, not insurance claims.

How to send your letter

  1. 1

    Identify the insurer behind the wrong entry

    Request your CUE data first so you can see exactly which insurer logged the entry you believe is wrong — CUE entries are only correctable by the insurer that submitted them.

  2. 2

    Contact that insurer directly

    Explain the error and ask them to correct or remove the CUE entry. Get written confirmation once they’ve amended it — you may need this later as proof for a new insurer.

  3. 3

    Write to MIB if you need help or want your own data

    If you can’t identify which insurer made the entry, or simply want a copy of your CUE record, post your request to the Data Subject Access Request Team, Motor Insurers’ Bureau, 6-12 Capital Drive, Linford Wood, Milton Keynes MK14 6XT.

  4. 4

    Send it without a printer

    Write your request in PostPal and we print, envelope, and post it for £4 — with a dated confirmation email as your proof of posting.

Common questions

What is the postal address for a CUE data request?

Data Subject Access Request Team, Motor Insurers’ Bureau, 6-12 Capital Drive, Linford Wood, Milton Keynes MK14 6XT. Include proof of your identity — one document confirming your name and date of birth, and another confirming your address.

How do I correct a wrong entry on my CUE record?

You cannot dispute it with MIB directly the way you would with a credit reference agency. Contact the insurer who logged the entry, ask them to correct it, and get written confirmation once they have. MIB only steps in to help you identify which insurer made the entry, or to send you your own data.

What is CUE and why does it affect my insurance?

CUE (Claims and Underwriting Exchange) is a database of motor, home, and personal-injury claims shared across the UK insurance industry, managed by the Motor Insurers’ Bureau. Insurers check it when you apply for a new policy, and a wrong or duplicate entry can push your premium up or lead to a decline.

Is CUE the same as a credit reference agency?

No. CUE tracks insurance claims, not credit accounts, and is run by the Motor Insurers’ Bureau rather than Experian, Equifax, or TransUnion. The correction process is different too — CUE errors are fixed through the insurer who logged them, not by writing a dispute letter to MIB.

Sources

Addresses verified September 2026 against official sources. Always confirm on the official site before time-sensitive filings.

See all credit & consumer reporting agency addresses →

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