HM Revenue and Customs: where to mail a FOI request

To send a Freedom of Information (FOI) request to HM Revenue and Customs, mail it to HM Revenue and Customs, Freedom of Information Team, S1715, Central Mail Unit, Newcastle Upon Tyne, NE98 1ZZ. HMRC's FOI Team handles requests for tax policy records and statistics — a request for your own tax file is a Subject Access Request under data-protection law rather than an FOI request, but both are handled through this central mail unit. Include a clear description of the records you want, any identifying details, and a return address, and confirm the office on the source below before anything time-sensitive.

HM Revenue and Customs — FOI request address

HM Revenue and Customs
Freedom of Information Team
S1715, Central Mail Unit
Newcastle Upon Tyne  NE98 1ZZ

Freedom of Information (FOI) requests only. Regular correspondence, complaints, or media inquiries should go to HM Revenue and Customs's general contact address instead.

Verified September 2026whatdotheyknow.com

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HM Revenue and CustomsFreedom of Information TeamS1715, Central Mail UnitNewcastle Upon Tyne, NE98 1ZZ

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Key facts

  • This is HM Revenue and Customs's published FOI correspondence address — a different mailbox from its general correspondence address.
  • Requests are made under the Freedom of Information Act 2000.
  • Statutory response window: 20 working days from receipt, extendable for large or complex requests.
  • Most FOI requests are free; a public authority can refuse or charge if the cost of finding and extracting the information would exceed the statutory limit (usually £450, or £600 for central government).
  • If refused or ignored, you can appeal to the Information Commissioner's Office (ICO).
  • PostPal prints your request and mails it for you — no printer, envelope, stamps, or post office trip.

How to send your letter

  1. 1

    Write your request

    State clearly that this is a Freedom of Information (FOI) request and describe the records you want as specifically as you can — dates, names, file or reference numbers, and the office or program area, if you know them. Vague requests take longer to process.

  2. 2

    Include what they need to identify you

    If you're requesting your own file, include your full name and any identifying number the institution uses (case, claim, or file number) so they can locate the right record. Most FOI requests are free; a public authority can refuse or charge if the cost of finding and extracting the information would exceed the statutory limit (usually £450, or £600 for central government).

  3. 3

    Address it to the request office

    First line: HM Revenue and Customs. Then: Freedom of Information Team. Then the street: S1715, Central Mail Unit. Then the final line: Newcastle Upon Tyne NE98 1ZZ.

  4. 4

    Send it with PostPal

    Write or upload your request to PostPal with the address above prefilled. We print it, add your return address, and mail it for you — no printer, envelope, stamps, or trip to the post office.

Common questions

What is the HM Revenue and Customs FOI mailing address?

HM Revenue and Customs, Freedom of Information Team, S1715, Central Mail Unit, Newcastle Upon Tyne, NE98 1ZZ. This is the office's published FOI correspondence address — confirm it on the source below before anything time-sensitive, since request offices occasionally relocate.

What records can I request from HMRC under FOI?

HMRC's FOI Team handles requests for tax policy records and statistics — a request for your own tax file is a Subject Access Request under data-protection law rather than an FOI request, but both are handled through this central mail unit. Requests are made under the Freedom of Information Act 2000.

How long does HMRC have to respond?

The statutory response window is 20 working days from when the request is received, though it can be extended for large or complex requests — the office is required to notify you if that happens.

Does a FOI request cost anything?

Most FOI requests are free; a public authority can refuse or charge if the cost of finding and extracting the information would exceed the statutory limit (usually £450, or £600 for central government).

What if my request is refused or I don't get a response?

You can appeal to the Information Commissioner's Office (ICO). Keep a copy of your original request and the date you sent it — you'll need both for an appeal.

How do I mail a FOI request without a printer?

Write or upload your request to PostPal with the address prefilled. We print it, add your return address, and mail it for you — no printer, stamps, or post office trip needed.

Sources

Addresses verified September 2026 against official sources. Always confirm on the official site before time-sensitive filings.

See all FOI request addresses →