Intrum UK Limited mailing address
To mail a letter to Intrum UK Limited (Intrum, 1st Credit), send it to Intrum UK Limited, The Omnibus Building, Lesbourne Road, Reigate, RH2 7JP. Intrum UK Limited is a debt collection and credit management business, part of the Swedish Intrum group, that collects consumer debt on behalf of creditors and manages purchased debt portfolios. It is authorised and regulated by the Financial Conduct Authority. This address is for written correspondence — most commonly a debt-validation/dispute request or a letter asking to be contacted only in writing. Include your account or reference number and keep a copy of what you send, and confirm the address on the company's own site or your most recent letter from them before anything time-sensitive.
Intrum UK Limited — correspondence address
Intrum UK Limited The Omnibus Building Lesbourne Road Reigate RH2 7JP
Written debt-validation/dispute requests and cease-contact letters. This is the company’s correspondence address, not necessarily the PO box printed on a payment coupon.
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Intrum UK LimitedLesbourne RoadReigate, RH2 7JP
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Key facts
- This is Intrum's published correspondence address, verified against its own site or an independent business register.
- Intrum UK Limited is a debt collection and credit management business, part of the Swedish Intrum group, that collects consumer debt on behalf of creditors and manages purchased debt portfolios. It is authorised and regulated by the Financial Conduct Authority.
- FCA rules require a debt collector to provide clear information about the debt on request and not to pressure you while you’re genuinely disputing it in writing.
- You can write asking the collector to contact you only by post or through a representative (such as a debt adviser or solicitor); FCA-authorised firms must respect a reasonable request like this.
- Use a trackable mail service and keep a copy — the date you sent a letter can matter for your rights.
- PostPal prints your letter and mails it for you — no printer, envelope, stamps, or post office trip.
How to send your letter
- 1
Decide what your letter is for
Common reasons to write to Intrum: requesting written validation/verification of a debt you don’t recognize or dispute, or asking in writing that they contact you only by mail. Say clearly which one this is.
- 2
Include the details they need
Include your full name, the account or reference number from their letter (if you have one), and your current address. If you’re disputing the debt, say specifically what you’re disputing.
- 3
Address it to the correspondence office
First line: Intrum UK Limited. Next: The Omnibus Building. Then the street: Lesbourne Road. Then: Reigate RH2 7JP.
- 4
Send it — ideally trackable — and keep a copy
Consider certified mail / a tracked service and keep a copy of the letter and proof of mailing, since the date you sent it can matter for your rights under the applicable law.
- 5
Send it with PostPal
Write or upload your letter to PostPal with the address above prefilled. We print it, add your return address, and mail it for you — no printer, envelope, stamps, or trip to the post office.
Common questions
What is Intrum UK Limited?
Intrum UK Limited is a debt collection and credit management business, part of the Swedish Intrum group, that collects consumer debt on behalf of creditors and manages purchased debt portfolios. It is authorised and regulated by the Financial Conduct Authority. The address above is its correspondence address — where to mail a written validation/dispute request or a cease-contact letter, not a place to show up in person.
What is the Intrum UK Limited mailing address?
Intrum UK Limited, The Omnibus Building, Lesbourne Road, Reigate, RH2 7JP. Confirm it on the company's own site or the letter they sent you before mailing anything time-sensitive, since collectors do relocate.
How do I ask Intrum to verify or validate a debt?
Write a short letter stating you're requesting validation/verification of the debt referenced in their letter, including the account or reference number, and send it to the address above. FCA rules require a debt collector to provide clear information about the debt on request and not to pressure you while you’re genuinely disputing it in writing. Keep a copy and proof of mailing.
Can I tell Intrum to stop contacting me by phone?
You can write asking the collector to contact you only by post or through a representative (such as a debt adviser or solicitor); FCA-authorised firms must respect a reasonable request like this. Put your request in writing and send it to the address above so there’s a clear record of when you asked.
Does writing to Intrum make the debt go away?
No — a validation request or cease-contact letter doesn't cancel a debt; it exercises your right to written confirmation and to control how you're contacted. If you believe the debt isn't yours or is inaccurate, say so specifically in your letter. For guidance on your rights, see the Financial Ombudsman Service or the FCA (register at register.fca.org.uk).
How do I mail Intrum UK Limited a letter without a printer?
Write or upload your letter to PostPal with the address prefilled. We print it, add your return address, and mail it for you — no printer, stamps, or post office trip needed.
Sources
Addresses verified September 2026 against official sources. Always confirm on the official site before time-sensitive filings.